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Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.Position Overview:The Marillac Case Manager is responsible for assisting families with all facets of the intake process. This includes, but is not limited to performing assessments, service plan development, and coordinating housing activities with families. Position Requirements & Specifications: •Ability to work: Monday - Friday, 9am - 5pm w/ flexibility as needed.•Associates degree in related field with two years of relevant experience; BSW or Bachelor’s Degree in Human Services field, preferred. •Will consider previous professional and/or life experience in lieu of college degree (must have a high school diploma or GED equivalent).•Previous experience in case planning or case management, preferred.•A professional record of integrity and strong advocacy for homeless families.•Capable of relating to a culturally diverse and economically disadvantaged population; capacity to exhibit empathy for those in need.•Familiarity with public assistance and other local resources.•Local travel is required; A current Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc. - with proof of 100/300 liability insurance coverage - is required.oStaff in driving positions must be able to meet the minimum requirements of our agency’s insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire. •Previous experience working in a human services agency is a plus!•Excellent organization, planning and time management skills.•Ability to build strong working relationships with regulatory bodies.•Proficiency in computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.), and use secure Internet practices.•Ability to handle sensitive data with strict confidentiality.•Patience, flexibility and adaptability.•Must be willing and able to work in close proximity with the clients we serve.•Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.•A professional record of integrity, proven reliability and dependability; with qualities of positivity, flexibility and adaptability.•Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.•Ability to pass pre-employment background check requirements, including fingerprintingDuties & Responsibilities include:•Conduct and complete documentation for intake/assessment process, initial assessment, and quarterly/biweekly treatment planning review meetings.•Coordinate service plan delivery to families through a large network of area service providers.•The Case Management Team will support and facilitate the family’s ability to participate in mental health services, particularly with trauma services. •Meet with and assist families with service plan goals; follow up with families and /or service providers as needed to ensure service plans goals are being accomplished; provide information and empower residents to identify choices in their daily lives. •Assist with coordination efforts of facility staff in the delivery of services to residents.•Ensure a safe, secure, healthy and clean environment by addressing concerns with residents and providing follow-up as needed; report any situation requiring attention by utilizing appropriate channels.•Meet independently with families to assess their needs and strengths.•Establish and maintain professional working relationships with families; maintain appropriate personal boundaries; establish and maintain professional working relationships with staff members in accordance with all agency procedures, policies and practices.•Develop service plan goals for families. Empower clients to identify choices in their daily lives by providing necessary information. •Ensure families participate in services necessary to their success.•In accordance with the NYS OTDA, ensure forward progression of goals; structured review of individualized families’ service plans meet deadlines as set by NYS OTDA requirements. •Act as the primary advocate for families; Act as the primary liaison for families when communicating with public assistance and other resource providers. •Assist families in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services).•Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care.•Provide intensive case management services to settle family in permanent housing and stabilize conditions that led to homelessness.•Coordinate transportation to medical, social services and apartment search when appropriate for families •Document interactions with families using critical incident reports, assessment forms progress note section of case file, log and service plans.•Complete outcome measures for Quality Improvement (QI).•Complete and submit reports on time; Perform and maintain record keeping statistics, as required.•Intervene in crisis situations and assist with conflict resolution, as needed, by providing mediation and facilitating communication, especially between landlord and tenant.•Participate in professional development programming on a regular basis.•Attend Marillac Shelter staff meetings.•Clearly communicate concerns and suggestions to Program Director.•Actively contribute to the maintenance of “client - supportive” and respectful interactions with clients; Respect the rights of others and protect all confidential information.•Network with agency staff in the Collaborative and with other community agencies that will enable families to connect with the service delivery system.•Additional position-related duties and responsibilities as assigned by the Director.What We Offer You: - Competitive Pay with an Excellent Benefits Package- Health Insurance options: Medical, Dental and Vision- $600 Well-being Reimbursement Benefit- Generous Combined Leave Time (CLT) and Paid Holidays! - $500 Employee Referral Bonus- We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program- Pension Plan with Generous Agency Contribution- 403b Retirement Savings Plan- Life Insurance* - Automatic Benefit at no cost to employee- Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate- Tuition Reimbursement* & Travel/ Mileage Reimbursement*- Professional Development & Career Growth Opportunities- The Comfort of a Business Casual Environment- Our Commitment to Diversity, Equity, Inclusion & Belonging. *To qualify, certain conditions may apply EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!

Minimum Salary: 22.06 Maximum Salary: 25.18 Salary Unit: Hourly