Job Information
Denali Universal Services Food Service Supervisor: Horizons Cafe (Downtown Anchorage) in Anchorage, Alaska
Description
JOB SUMMARY
The Food Service Supervisor manages the daily operations and on-site catering services at the Horizons Caf located in the ConocoPhillips building downtown Anchorage.
Provides leadership and direction to a small-sized team of under 10 employees. This is a hands-on position responsible for hiring, training and supervising kitchen staff, developing menus, monitoring inventory, ordering food/supplies, and maintaining effective relations with the onsite client and customers. Ensures services are delivered in compliance with the contracts scope of work, DUS policies, and applicable food safety regulations.
Work Schedule: Monday through Friday, 6am - 2:30pm.
REQUIRED QUALIFICATIONS
- High school diploma or equivalent
- Five (5) years of experience in quantity food production operations and at least three (3) years of supervisory experience in the food service industry.
- Valid drivers license and clean driving record.
- Certified Professional Food Manager or equivalent
- Proficient in Microsoft Office
- Must be able to pass the Companys pre-employment screening process, including drug screen, criminal background investigation, and a post-offer physical/functional capacity evaluation
DESIRED QUALIFICATIONS
- Culinary training from an accredited culinary institute or management experience in high volume institutional type operations
- Experience in developing and implementing food service business plans
- Previous experience with an electronic ordering system
- Retail dining experience at a supervisory level
ESSENTIAL FUNCTIONS
- Oversee all aspects of daily food service operations with a focus on quality, customer service, and adherence to food safety standards.
- Supervise and direct kitchen staff. This includes, but is not limited to: hiring, training/coaching, timekeeping, employee recognition, and disciplinary actions per established policies and procedures. Ensure appropriate staffing levels for the cafe.
- Maintain customer satisfaction and good public relations.
- Assume an active role in the company safety program by maintaining constant oversight of safety practices and work rules.
- Maintain weekly payroll budgets by managing labor and effectively scheduling staff.
- Work closely with chef and kitchen staff to continually develop and improve menus and customer service.
- Maintain weekly invoice recap by filing all weekly invoices; ensure information is entered into recap data sheet.
- Maintain daily revenue and expense tracking form to monitor costs.
- Order food and supplies.
- Conduct monthly inventories.
- Maintain cash control.
- Ensure items are put away, invoices checked for accuracy, and purchase equipment needed for catered events and caf operations.
- Monitor equipment to ensure proper functioning and schedule maintenance as needed.
- Maintain a safe and healthy working environment ensuring adherence to the DUS HSE and Quality Assurance programs, HACCP, FDA food safety regulations, and ServSafe procedures.
- Provide support for catered events.
- Assure that all uniform rules are being followed by staff.
- Prepare necessary reports and paperwork to ensure management is appraised of activities in the area and established goals are met.
- This is a working supervisor position - assist staff with food service duties during caf peak times and be available to provide back up support for personnel on duty as needed. Willingness to cook and/or prepare food when needed.
- Promote a safe, respectful and professional workplace environment.
- Ensures adherence to all HR standards for DUS, client, andregulatory agencies.
- Willingness to perform other duties as required.
CORE COMPETENCIES
- Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
- Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
- Safety and Security: Promotes a safe work environment for co-workers and customers
- Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
- Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
- Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals
JOB SPECIFIC COMPETENCIES
- Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals
- Management: Plans, organizes, directs, monitors, and controls a group of one or more employees or one or more entities to accomplish organizational goals and objectives
- Planning and Organizing: Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period
- Workforce Development: Effective in the recruitment, selection, development, and retention of competent staff members
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The majority of work is performed in a food service environment with a wide variety of people with differing functions, personalities and abilities. All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
PHYSICAL DEMANDS
The employees work requires routine walking, standing, bending and carrying items weighing up to 50 pounds. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam.
REASONABLE ACCOMMODATION
It is DUSs business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.