Job Information
GCyber Operations Voice Manager in Arlington, Virginia
GCyber is seeking an Operations Voice Manager, to support a high profile DISA customer. As an Operations Voice Manager, you will ensure the seamless delivery of voice services, including VoIP and Telecomm, within a high-security environment.
As an Operations Voice Manager, you will:
Oversee the operation, maintenance, and enhancement of voice communication systems, including VoIP and telecom, ensuring high availability and performance.
Lead and mentor a team of voice communications professionals, ensuring efficiency and alignment with organizational goals.
Develop and implement strategic plans for scalable, resilient, and secure voice communication infrastructure.
Monitor system performance, identifying and resolving issues proactively to minimize impact on operations and service quality
Collaborate with IT security teams to ensure compliance with security standards, including TS and SCI requirements.
Manage vendor relationships, monitor system performance, and drive continuous improvement through industry best practices and innovation.
Minimum Qualifications and Experience:
Active DoD Top Secret/SCI security clearance
Bachelor’s Degree in IT or related field
10+ years if experience in voice communication operations, with a focus on VoIP and Telecomm technologies within a DoD environment
Security+ Certification
Our Benefits
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
26 Days of Paid Leave + Annual PTO Increase
An extra day of paid leave for every year of employment with GCyber
Paid Parental Leave
Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
401(k) Matching
100% Company-funded Disability Insurance
90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
Training and Professional Development Plans
Commuter Benefits Plan
Parking and Transportation Allowance
Equal Opportunity Employer
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber
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