Job Information
IBM Head of Facilities Management - Americas in Armonk, New York
Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your role and responsibilities
This role is accountable for the leadership, direction and decision making to implement the facility management SLAs and strategic investments for Americas, covering 20 million square feet across Canada, United States and Latin America.
Responsible for the oversight and governance of Contract & Supplier Management to ensure the outsourced Facilities Management provider delivers optimal service levels in line with contractual agreements, company policies, and industry best practices.
Oversees risk management strategies, safety compliance, and regulatory requirements across all IBM facilities for Americas.
Facilitates the development, prioritization and execution of a multi-year expense and capital investment plan for the geography.
Ensures that the facility management and site operations teams conduct business within all company and real estate policies, processes, and contract terms.
Provides dedicated support to the buildings and critical infrastructure by working directly or via FM partner.
Develops high performing teams, growing talent, skills, capabilities, and succession planning.
Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.
Required technical and professional expertise
Technical expertise in Facilities Management with strong vendor management experience
Demonstrates leadership and engagement of cross-functional teams and resource coordination
Strong skills in executive communication and presentation, as well as negotiaiton skills and adaptability
Experience in real estate transactions, project management, program management, facilities management and office services
Experience in driving prioritization of investments
Demonstrates financial acumen through fiscally sound budget planning and management