Job Information
Staffing Solutions Organization Administrative Support Specialist – Licensing and Certification Unit in Augusta, Maine
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Administrative Support Specialist – Licensing and Certification Unit
Position Overview:
As a vital member of the Licensing & Certification Unit, you will provide essential clerical and administrative support, ensuring efficient production and timely processing of tasks. Your role will encompass managing workflows, processing documentation with accuracy, and facilitating communication both internally and externally. By leveraging the state’s software systems, you will input data, help generate reports, and monitor progress to support the success of the licensing operations.
Key Responsibilities:
Generate and send correspondence in a timely and professional manner.
Process a variety of licensing applications and forms, performing tasks such as data entry, photocopying, scanning, indexing, and filing with precision and attention to detail.
Respond to phone inquiries regarding licensing procedures, offering technical support to providers navigating the application process.
Efficiently process incoming mail and faxes, ensuring important documents are handled promptly.
Provide clerical support for Division Operations as needed, ensuring continuity of services.
Assist during other staff absences to keep operations running smoothly.
Knowledge, Skills, and Abilities:
Proficient in Microsoft Office Suite (Excel, Access, Word) with the ability to effectively manage data and communications.
Strong problem-solving skills with the ability to think critically and resolve issues efficiently.
Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.
Demonstrated ability to quickly learn and adapt to new software systems.
Strong written and verbal communication skills, with the ability to interact professionally with internal and external stakeholders.
High attention to detail, capable of identifying errors and ensuring accuracy in all tasks.
Ability to work independently,but also thrive within a team environment.
Sound decision-making abilities, with a logical and data-driven approach to handling tasks.
Proven ability to handle confidential information with discretion and integrity.
Eagerness to stay updated on relevant laws, rules, regulations, and policies related to licensing.
Minimum Qualifications:
High school diploma with at least five years of relevant experience, or an associate degree in a related field with one to three years of experience.
A combination of education and relevant work experience totaling five years may also be considered.
This position will be needed at our 41 Anthony location in Augusta. Hybrid and partially remote work is available.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an Employment Visa at this time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.
Job Details
Pay Type Hourly
Education Level Equivalent Experience
Hiring Max Rate 27 USD