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Washington State Job Bank Sr Business Operations Manager in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! This role is responsible for providing strategic operational support by organizing, directing and assisting in the implementation of work efforts that drive the goals and objectives of leadership. Drive strategies and performance improvements with Senior Vice Presidents, Vice Presidents, Directors and cross-functional teams that support a best-in-class organization. Serves as the primary point of contact between top management and employees or other team members. The Sr Business Ops manager provides oversight and guidance to projects of high importance, including employee engagement and career development initiatives. Is responsible for tracking and keeping leadership timely informed of operational performance around all aspects of the Prepaid Marketing organization, as well as leadership deliverables to executive audiences. Must provide exceptional leadership and effective management in all areas of a complex but exciting part of the enterprise. This role is located in Bellevue, WA or Frisco, TX! Job Responsibilities: Supports Prepaid Marketing's Senior Vice President / Vice President, collaborating with their leadership teams to drive multiple programs, or work efforts, to completion and overall success as defined by the business case or leader's expectations. Serve as the Prepaid Marketing leader's primary point of contact, supporting administrative and operational management for the Prepaid Marketing organization. Provides strategic guidance by identifying, evaluating and analyzing critical priorities by partnering with leaders across multiple organizations. Responsible for team engagement initiatives including organization-wide event planning, engagement strategies, meeting management, and more. Will serve as the organization's coordinator of strategy development/deployment, organizational design, goal management, project leader and management of many special projects on an as-needed basis. Proactively anticipates obstacles or issues and then identifies and proposes solutions while understanding their financial impact on the business and experience for our customers and/or employees Reviews and gives feedback on executive-level (SLT) presentations and presents complex information from multiple teams or departments. May be asked to serve as proxy for the Prepaid Marketing leader in key critical business meetings/projects in relation to operational issues, projects, team progress and other topics. Serve as department liaison across other functional groups regarding process change, policy change, compliance issues, department-wide communications, and more. Knowledge, Skills and Abilities: Organization & Time Management of self and others (Required) Executive Level Verbal & Written Communication (Required) Project / Process Management (Required) Presentation Creation and Facilitation (Required) Education and Work Experience: Bachelor's Degree or equivalent experience More than 5 years operational management / Planning experience. (Required) More than 5-10 years of experience in marketing, communications, and telecom strongly preferred. (Preferred) * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes, potentially up to 10% travel to attend annual conferences and team meetings. Base Pay Range: $102,400 - $184,600 Corporate Bonus Target: 20% The pay range above is the general base pay range for a su