Job Information
Actalent Field Service Technician in Champlin, Minnesota
Job Title: Field Service TechnicianJob Description
You will be a key part of a technical service support team that provides on-site, telephone, and email support to customers. As a Service Technician, you will travel to customer locations across the USA to perform on-site training, installations, repairs, and maintenance on both hardware and software. This position requires travel 95% of the time, with all travel expenses covered.
Responsibilities
Diagnose complex technical problems and perform on-site repairs.
Examine machines both mechanically and electrically, perform repairs by dismantling machines and rebuilding mechanically and electrically.
Perform software updates on HMI and PLC.
Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
Document in detail product problems and resolutions.
Essential Skills
Skilled in electrical measurement and inspection techniques (Voltmeter, Oscilloscope, and other measurement equipment).
Working knowledge of pneumatic, hydraulics, and electrical systems.
Competent skills in reading schematics, using test equipment, and reading software coding to diagnose problems.
Familiarity with Windows-based computers for programming drives, PLCs, and other control devices.
Proficient with AC and DC control circuits, sensors, switches, relays, timers, and fusing.
Experience in troubleshooting and repairing mechanical problems (ball screws, bearings, gearing, and various way systems).
Good communication skills, both written and verbal.
Ability to manage and prioritize assigned tasks.
Must possess a valid, clean driver’s license; REAL ID will be needed by May 2025.
Ability to work full-time, Monday – Friday.
Willingness to travel 100% of the time.
Additional Skills & Qualifications
- 2-5 years’ experience as a field service technician in the machine tool industry is a plus.
Work Environment
This role involves 100% travel to customer sites. Travel is predominantly domestic, with a typical trip/install spanning over two weeks. You will leave on a Monday morning and work Monday-Saturday, have Sundays off, then work Monday-Friday and return home on Friday afternoon. Initially, travel will be with another Service Tech, but eventually, you will work independently. All travel is booked through a designated travel agency, and travel rewards (flight miles, hotel points, rental car points) are yours to keep. A company credit card is used for hotel bookings. Pay includes flight/travel time. On average, a Field Service Technician works approximately 8-15 hours of overtime during a pay period. Health insurance (medical, vision, dental) coverage begins the first of the month following the hire date. Life insurance is paid by the company up to $50,000, with long- and short-term disability also covered by the company. A 401(k) plan with company match, paid time off starting from 15 days/year, and 12 paid holidays per year are provided. Tools and uniforms are supplied.
Pay and Benefits
The pay range for this position is $80000.00 - $100000.00/yr.
Here are the benefits for a Service Technician:• Hourly pay with Overtime ($28-34/hr.)• $70 per diem/per day when traveling • Health insurance (medical, vision, dental) if electing, coverage begins 1st of the month following date of hire• Life insurance paid by the company up to $50,000• Long- and short-term disability paid by the company • 401(k) with Company match • Paid Time Off starting from 15 days/year• 12 Paid Holidays per year• Tools and Uniforms provided
Workplace Type
This is a fully onsite position in Champlin,MN.
Application Deadline
This position is anticipated to close on Mar 31, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.