Job Information
Atrium Hospitality Restaurant Server in Charleston, West Virginia
Hotel:
Charleston Embassy Suites
300 Court Street
Charleston, WV 25301
Restaurant Server
Part time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose: The primary purpose of this role is to provide guests with an excellent restaurant and bar experience, ensuring both food and beverages are properly served while adhering to established controls and protocols.
Work Performed: The Part-Time Restaurant Server with Bartender Experience will be tasked with the following duties, responsibilities, and assignments:
Schedule dining reservations and arrange parties or special services.
Ensure prompt and courteous service to guests.
Answer telephone calls and process phone orders.
Greet guests, escort them to tables, provide menus, answer dining-related questions, and suggest food and beverage items.
Take food and beverage orders, relay orders to the kitchen, and serve food to guests.
Dispense alcoholic beverages and control service to ensure accordance with liquor laws and company policies and regulations.
Perform side duties such as cleaning, sanitizing, garnish preparation, miscellaneous food and beverage preparation, stocking, etc.
Coordinate amenity delivery requests in connection with the kitchen department.
Monitor tables in assigned section ensuring all guests are served.
Address guest complaints.
Collect and process guest payments.
Total receipts at end of shift to verify sales and clear cash register.
Ensure tips are reported properly for tax processing.
Clear dirty table settings and prepare tables for resetting.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
Inspect dining room serving stations for neatness and cleanliness.
Assist service staff as necessary to service guests in a timely manner.
Ensure all alcohol is removed from counters and tables prior to closing time.
Complete daily opening and closing duties.
Account for all cash and secure money drops according to company policy.
Observe Health Department guidelines for food handling and sanitation to prevent cross-contamination.
Date and rotate food on a daily basis.
Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six (6) months of previous customer service, restaurant, and/or cashier experience.
Six (6) months of previous bartender experience.
Hospitality experience.
Preferred Education:
- High school diploma or equivalent.
Required Licenses/Certification:
Food Safety Training certified or become certified within the first 60 days of employment.
Alcohol Awareness certified or become certified within the first 60 days of employment.
Preferred Technology:
- Previous experience with Micros operating system.
Physical Requirements:
Able to lift a minimum of 50lbs occasionally and 10lbs regularly.
Able to bend and squat repeatedly.
Able to walk and stand for the duration of the scheduled shift.
Other:
- Flexible to work day shifts, evenings, nights, weekends, and holidays.
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Ability to Commute:
- Charleston, WV 25301 (Required)
Ability to Relocate:
- Charleston, WV 25301: Relocate before starting work (Required)
Work Location: In person
At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!