Job Information
Informa Support Services, Inc Government Billing Specialist in Cleveland, Ohio
Company Description AtInforma, no two days and no two people are the same, and you'll find the freedom, opportunity andsupport of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more,know more and do more through live and on demand events, digital and data-driven services andacademic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100group of leading public companies. InGlobal Support, we provide expert guidance and hands-on support to the Informa Group and Informa'smany business teams. Across tech, finance, legal, corporate development, HR, communications,operations and many other areas, we work collaboratively and flexibly to help our brands serve theircustomers and help the company succeed. Job Description As a Billing Specialist, you will generate invoices and adjust billing where necessary in accordance with department policies. You will audit billing information to ensure accuracy and resolve billing disputes, working in concert with their departments to achieve objectives. You will ensure that all duties are carried out in line with within set time limits while providing excellent service to all Informa customers and staff. Duties and Responsibilities: Complete monthly process billing within established guidelines while adhering to the department's policies, processes, and goals. Verify and compare ad space against the original customers' documentation/insertion order/purchase orders. Audit sales contracts and insertion orders to ensure accuracy of terms and rates. Adhere to general accounting practices and perform reconciliation functions where applicable. Adjust billing figures according to updated information/contracts. Research and resolve customer inquiries regarding billing issues. Work collaboratively with other departments to resolve billing conflicts, assisting and supporting these departments where applicable. Maintain supporting documentation for annual audits. Generate test data for system upgrades. Perform other duties or ad hoc projects as needed. Qualifications Microsoft Office: Demonstrate competence in navigating the Microsoft Office suite, including Excel, Word, Outlook, and OneNote. We value enthusiasm and a willingness to learn and grow in these applications. Accounting Experience: Possess at least one year of accounting experience. Experience in billing is advantageous, but we also value potential and eagerness to develop in this area. Understanding of Accounting Principles: Show an understanding of fundamental accounting principles, whether acquired through formal education or practical experience. We're interested in how you apply this knowledge in real-world scenarios. Problem-Solving Skills: Display an aptitude for problem-solving and creative thinking. We seek individuals who embrace challenges and can develop innovative solutions. Attention to Detail: Demonstrate attention to detail and follow-through capabilities. Your ability to ensure accuracy and completeness in all tasks is highly valued. Collaborative Mindset: Show excellence in teamwork and interpersonal skills. Customer service abilities and a talent for building positive relationships are essential. Effective Communication: Proficient in both verbal and written communication. The ability to articulate ideas clearly and effectively, whether in meetings or through written correspondence, is crucial. Time Management Expertise: Showcase time management skills with the ability to prioritize tasks and meet deadlines efficiently. We appreciate individuals who can maintain composure and productivity under pressure Additional Information The pay range for this position is $19-21 / hour depending on experience. Full Time: 36.25 hours/week We work hard to make sure Life at Informa is rewar