Job Information
DSV Air & Sea Inc. Operational Key Account Manager in Kent, Washington
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Account Management FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: Seattle, WA Division:Air & SeaUS Job Posting Title: Operational Key Account Manager Time Type: Full Time Summary As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the transportation and logistics industry. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs. Duties and Responsibilities Manage and grow key accounts in the transportation and logistics industry Build and maintain strong relationships with clients Collaborate with internal teams to ensure client satisfaction and meet operational goals Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution Develop and implement account strategies and plans Analyze account performance and identify opportunities for improvement Prepare and present reports to clients and internal teams Educational background / Work experience Bachelor's degree in business, logistics, supply chain management, or a related field 5+ years of experience in key account management in the transportation and logistics industry Experience with supply chain management, transportation, warehousing, and distribution Skills & Competencies Strong communication and interpersonal skills Excellent problem-solving and decision-making skills Ability to work independently and as part of a team Strong organizational and time management skills Knowledge of transportation and logistics industry trends and best practices Proficient in Microsoft Office Suite and other relevant software Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) May oversee the work of other account managers or support staff Preferred Qualifications Master's degree in business, logistics, supply chain management, or a related field Experience with international logistics and customs regulations Experience with sales and business development Language skills Fluent in English (written and spoken) Computer Literacy Proficient in Microsoft Office Suite and other relevant software Experience with transportation management systems (TMS) and customer relationship management (CRM) sof