Job Information
TEKsystems Customer Care Associate in Liberty Lake, Washington
A TEKsystems client, a National Insurance Provider is interested in hiring Long Term Customer Service Associate to their team onsite in Liberty Lake, Washington! The team is interested in Candidates with Customer Service, Sales, and Call Center experience!
Description
Assists customers with new and existing claims
Promotes participation of our client’s preferred provider programs and services when applicable
Provides telephone coverage in accordance with position description
Adheres to the standards put forth in call strength audit guidelines
Actively works to increase product knowledge – utilizes KM and resources from the SCO Intranet pages
Meets performance and dependability expectations as outlined by management
Contributes to a positive and respectful environment that fuels engagement
May be called upon to handle additional duties as required
Skills & Qualifications
Secure and maintain state and non-resident licenses
Regular evening, weekend and holiday coverage as dictated by business needs
Excellent written and verbal communication skills
Proficiency in Microsoft Outlook and Word
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Medical, Dental & Vision
401(k)/Roth
Basic/Supplemental Life & AD&D
Short and long-term disability
HSA & DCFSA
Transportation benefits
Employee Assistance Program
Company Paid Time off or State Sick Leave
Pay and Benefits
The pay range for this position is $43105.65 - $43105.65/yr.
Medical, dental, vision coverage, short- and long-term disability, and life insurancePaid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.Holidays - 14 paid holidays observedSick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employmentGenerous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contributionAnnual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goalsGenerous leave programs, including paid parental bonding leaveStudent Loan Repayment and Tuition Reimbursement programsGenerous fitness and wellness reimbursementEmployee community involvementStrong relationships, lifelong friendshipsOpportunities for advancement in a successful and growing company
Workplace Type
This is a fully onsite position in Liberty Lake,WA.
Application Deadline
This position is anticipated to close on Mar 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.