Job Information
Kelsey-Seybold Clinic Collections Representative in Pearland, Texas
Responsibilities
The Collections Representative is responsible for answering inbound calls and screening patients for financial clearance, collecting outstanding balances, reducing bad debt and arranging payment plans. This position assists in notifying patients who have previous balances of their financial responsibility and helping them understand their payment options. Other duties include performing financial collection functions, (e.g., account analysis, extended payment arrangements).Maintains effective communication and professional interaction with patients and fellow co-workers. Conducts duties in accordance with industry standards and in compliance with department policy & procedure. Must be able to meet Central Business Office standards for established production and quality standards.
Job Title: Collections Representative
Location: Remote
Department: Bus Ofc - Cust Svc & Collect
Job Type: Full Time
Salary Range: $39,179 - $48,397 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Qualifications
Education
Required: High school diploma
Preferred: 1-year college, successful completion of Medical Billing & Coding class.
Experience
Required: Three years healthcare collections (both self-pay and insurance) with guarantor account follow-up,
successful appeals outcomes and the ability to interpret plan benefits/payment methodology by primary and
secondary health plans.
Preferred: 1-year KSC Epic practice management system experience
License(s)
Required: N/A
Preferred: Certified/Licensed Medical Billing
Special Skills
Required: Basic PC Literacy.
Alpha/Num Forms Entry.
Medical Terminology, CPT & ICD coding experience.
Use of physician billing systems and interpretation of Explanation of Benefits (EOB’s).
Detailed knowledge of healthcare insurance to include diversified understanding of rules and regulations of
Commercial Insurance with appeals experience (claims denials).
Analytical skills to include interpretation of guarantor account balances with problem resolution.
Excellent telephone etiquette with demonstrated capability to meet with patients one-on-one and explain
payment methodology by the insurance carrier.
Ability to work independently and display teamwork qualities among peers and other department personnel.
Preferred: Proficiency in Microsoft Word and Excel.
Other
Required: Excellent interpersonal communications skills and strong written and verbal communication skills
for staff and patient interaction.
Must be able to work independently and be self-directed/able to absorb new material quickly.
Able to utilize Microsoft products (Excel and Word).
Preferred: Ability to handle a variety of tasks with speed and attention to detail.
Working Environment: Office
About Us
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
Medical, Vision, and Dental
Tuition Reimbursement
Company Matching 401K
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Employee Assistance Program
Continuing Medical Education allowance
Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.