Siemens Digital Industries Software Jobs

Job Family: Customer Services

Req ID: 420823

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Headquartered in Plano, Texas, USA, Siemens Digital Industries Software works collaboratively with companies to deliver open solutions to help them make smarter decisions that result in better products.

We offer a role with responsibility, independence, and the possibility to contribute proactively. We foster a teamwork culture with room for individual development.

About the Role

This role will be based in a hybrid/remote working capacity, and we are fully supportive of flexible working arrangements.

You will join a highly motivated and diverse Learning & Development team that operates globally and hence gives you the opportunity to interact with professionals from various geographies and cultural backgrounds.

As a Training/Development Coordinator, you will play a key role enabling the Global Sales & Customer Success employees and partners, so they successfully interact with customers and achieve their transformation and business objectives. You will coordinate, support, and manage relevant, timely, and engaging learning programs alongside the Learning Programs Manager.

Area of Responsibility

Undertake effective requirements gathering activity alongside the Learning Programs Manager to understand purpose, deliverables, and learning objectives of your learning programs

Collaborate with the Learning Programs Manager to establish timelines and necessary processes for your learning programs

Manage program development and stakeholder communications through a program management tool

Support Learning Programs Manager with administrative details for set up and delivery of learning programs

Develop program support materials required to operationalize the program

Work with the Learning & Development Operations leader and team to prepare, plan, execute and track the feedback about and impact of the learning programs

Utilize feedback to evaluate and make improvements to learning programs

Regularly engage with stakeholders and Learning Programs Manager to proactively plan for upcoming enablement needs

Collaborate with colleagues to manage the availability of relevant enablement on the Learning Management System

Serve as administrative assistant for virtual live-delivery sessions, as needed (typically held at 8am Eastern Time)

Qualifications & Experience

Basic understanding of Adult Learning Principles

Basic understanding of Learning and Development design, delivery, and management

Demonstrated ability to manage multiple projects simultaneously

Familiar with the functionalities of Learning Management Systems, their benefits and constraints, and the execution of learning through Learning Management Systems

Ability to build and maintain relationships with a variety of stakeholders and individuals

Self-starter who can show initiative and work autonomously

Willingness and drive to learn and develop

Knowledge of Microsoft 365 Products (Excel, PowerPoint, Outlook, etc.)

Fluent in written and spoken English, any other language skill is a plus

Graduate / Post Graduate in any stream having relevant work experience

Desired Behavior

Awareness of, and willingness to work in, a multi-cultural environment across time zones

Willing to work across time zones and in extended hours as needed