Job Information
ICF Associate Program Manager, Outreach Support in Reston, Virginia
Description
Associate Program Manager, Outreach Support
Location: Reston, Virginia - Must be located in Virginia or willing to relocate to be considered
Ready to make a difference?
To support our growth, ICF is seeking an Associate Program Manager to support a variety of commercial utility programs in Northern Virginia and the greater Washington, DC area. Working alongside program managers and our clients, this individual will manage program financials and results, monitor progress reports, and manage client relationships. Candidate will also perform outreach services to secure sound results for program, resolve service customer inquiries, and assist with the overall delivery of utility-sponsored energy conservation programs.
Candidate must be experienced in the mechanical industry and be knowledgeable about project types (such as design/build applications and end-of-life equipment replacements), various technologies, the sales process, and key stakeholders. This position requires interaction with internal and external industry experts as well as interaction across multiple teams to accomplish portfolio-wide goals. While the position is based in the Maryland and Virginia area, local business travel up to 50% may be required.
Why You’ll Love Working Here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)
What you will be doing:
Collaboration with a multi-functional project team to ensure timely and professional completion of all tasks and achieve specific program goals and maintain client relationships
Utilize industry knowledge of capital expenditure applications and performance-based maintenance initiatives to motivate service providers to participate in programs that can reduce energy usage and costs for our mutual customers
Internal staff coordination of projects including, but not limited to, internal portfolio reviews, and working with internal and client program leads to provide ongoing status updates
Recruiting and developing strategic relationships with contractors, energy service companies (ESCO’s), equipment suppliers, manufacturers, and engineering/design firms
Achieving weekly and monthly targets for site visits, networking events and training seminars
Managing performance of participating service providers across multiple programs and creating action plans for improvement
Delivering effective communication through technical assistance, program training, and guidance
Ensuring incentive budgets, labor, and travel expenses remain within program budget
Must have a reliable vehicle for local travel. Requirements are up to 50% of the time throughout Virginia and Maryland for program recruitment and engagement, meetings, events, conferences and other duties (reimbursement for mileage provided)
What we need you to have (minimum qualifications):
Bachelor’s degree in Business Admin, Energy, Environmental Studies, policy, or related field (or applicants can substitute one year of related experience for one year of education)
2+ years of professional experience in creating and executing sales and/or outreach strategies or promoting utility-sponsored energy efficiency programs including natural-gas fired equipment for space and water heating, building automation and energy management systems, as well as other energy-efficiency measures and/or related experience
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
What we would like you to have (preferred qualifications):
Strong working knowledge of key market players in the mechanical industry
Proven experience in managing customer accounts, fostering relationships and providing superior service
Industry certification such as: CEM, CEA, or LEED-AP
Performed energy audits and energy savings calculations
Established connections with local gas contractors and program stakeholders
Professional skills you will use:
Excellent verbal, interpersonal and written communication skills
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, and Excel)
Ability to work independently in a fast-paced environment while maintaining multiple deadlines
Demonstrated experience working as a project manager in a consulting environment or related workplace
Strong analytical, detailed problem-solving, and decision-making capabilities
Ability to take direction and work independently towards final results
Flexibility and adaptability to respond to new information, changing conditions, or unexpected obstacles
Critical thinking; using logic and reasoning to identify the strengths/weaknesses of alternative solutions and approaches to problems
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$73,403.00 - $124,784.00
Reston, VA (VA30)