Job Information
Siemens Digital Industries Software IT Support Specialist (Junior/Medior Level) in Rotterdam, Netherlands
Join Our Team as a Junior/Medior IT Support Specialist!
Are you a recent grad looking to kickstart your career in IT, or have you just started your career in IT support and are looking to progress?
We're on the hunt for passionate and tech-savvy individuals to join our dynamic team. At Mendix, we believe in fostering a vibrant work culture and providing opportunities for professional growth.
MANAGE, IMPROVE, AND INNOVATE. GET READY TO USE YOUR TECHNICAL SKILLS TO GO FOR THE BEST SOLUTION.
Mendix is recruiting for a Junior level IT Support Specialist (1st Line support) to join our team based out of Rotterdam, Netherlands. In this role, you will work with the Global Support Team, collaborating with colleagues in EMEA, APAC, and the US region, working on a follow-the-sun 24/5 approach. This role is a great starting point for recent grads or those just finishing school and looking for their first job. Some experience, like an internship during studies, would be a plus.
Why You'll Love Working With Us
Inclusive Culture: We champion diversity and create a workplace where everyone feels valued and included.
Career Growth: We offer professional development courses and clear career paths to help you grow.
Flexibility: While we expect you to be in the office at least three times per week, we also provide flexible working hours and remote work options to help balance your work and personal life.
Impactful Work: Contribute to projects that make a real difference in our company and community.
Responsibilities
Every day you will work on a variety of cases for the first line support of Mendix. Dedicated and goal-oriented, you will manage various work environments, taking responsibility for maintaining and improving Mendix workplaces, including applications.
You'll work closely with system administrators and IT specialists in our IT teams.
With your stellar communication skills, service-oriented attitude, and problem-solving will, you will consistently provide quick solutions that surprise and delight our customers.
Our Technology Stack includes:
Windows 10/11
MacOS
Office 365 applications like Microsoft Teams
Slack
Azure portal Active Directory (Cloud)
MS Intune
MS SharePoint Online
MS Exchange Online
Requirements
The successful candidate will possess at least an ICT MBO 4 Diploma.
Ideally at least one certificate for ITIL Foundation, Windows 10, or Microsoft Office 365.
A structured style of working, maintaining an overview and insight into how to resolve issues and close out active cases.
Some proven experience as a First line support engineer.
Excellent communication skills (strong English and Dutch language skills)
Eligibility to work in the Netherlands
Ability to handle various situations by asking the right questions and providing reassurance to map out and solve problems quickly.
Ready to Start Your Journey with Us?
Apply now and let's shape the future together!
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Job Family: Information Technology
Req ID: 7799cdfb-9d41-402d-a2ba-0d20e49be2c8