Job Information
Robert Half Customer Service Representative in Shakopee, Minnesota
Description We are in the process of hiring a Customer Service Representative based in Shakopee, Minnesota. The role is pivotal to our operations in the sector, providing a unique opportunity to those interested in a long term contract employment opportunity. The job requires a keen focus on customer service and account management.
Responsibilities
• Efficiently handle and resolve customer inquiries
• Monitor customer accounts and execute appropriate actions
• Process applications for customer credit with precision
• Ensure the upkeep of accurate records pertaining to customer credit
• Provide exceptional customer service at all times Requirements
• Must possess strong customer service skills.
• Ability to effectively communicate both verbally and in writing.
• Must be able to handle complaints and difficult situations in a detail-oriented manner.
• Must have a customer-oriented approach.
• Ability to work in a team and foster a positive work environment.
• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must have strong problem-solving skills.
• Proficiency in using computers and related software, such as Customer Relationship Management (CRM) systems.
• Must have a high school diploma or equivalent. Higher education or certifications in related fields would be a plus.
• Must be able to maintain patient confidentiality and adhere to ethical standards.
• Regular attendance and punctuality are essential.
• Must be willing to work in shifts, including weekends and holidays.
• Previous experience in a customer service role would be an advantage.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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