Siemens Digital Industries Software Jobs

Job#: 2063980

Job Description:

We are seeking a highly skilled, enthusiastic, and meticulous B2B Retail (CPG)

Credit and Collections Analystto join our team. The ideal candidate will be primarily responsible for managing a portfolio of B2B Retail accounts, ensuring timely collections, and resolving discrepancies. Additionally, the candidate will proactively evaluate creditworthiness and provide credit limit recommendations for small to medium-sized accounts. This role requires strong analytical skills, proactiveness, persistence, and a commitment to customer satisfaction.

Key Responsibilities:

• Utilize customer portals to obtain payment status, reconcile accounts, and retrieve outstanding balance details as needed.
• Proactively contact B2B Retail (CPG) clients via email regarding past-due invoices; partner to bring accounts up to date.
• Investigate disputes and discrepancies including scrutinizing Proofs of Delivery and Bills of Lading; assist in resolving customer billing and credit issues.
• Addressing collection inquiries, providing copies of invoices, statements, and documenting all activities in the High Radius Credit and Collections platform.
• Collaborate with cross-functional teams to resolve past-due invoices, disputed invoices, and payment issues, ensuring A/R accuracy.
• Assess and authorize removal of credit blocks (blocked orders) in accordance with customers risk profile, including triaging and rectifying root cause for credit blocked orders.
• Evaluate credit risk: review, prepare and recommend credit limits for small and medium-sized accounts.
• Develop and maintain effective relationships, escalating issues to Management as needed for prompt resolution.
• Achieve daily and monthly team productivity goals and objectives.
• Perform other miscellaneous duties and projects, as assigned.

Knowledge, Skills, and Abilities:

• Bachelors degree or equivalent work experience.
• 4+ years of professional experience in B2B Retail collections required; Consumer Packed Goods (CPG) experience strongly preferred.
• Advanced computer skills in MS Office
• Proficiency in High Radius Credit and Collections platforms and SAP
• Ability to multi-task, effectively prioritize and perform duties with an exceptional degree of accuracy and consistency.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at[emailprotected]or844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans hat offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Apex team member can provide.