Job Information
RWJBarnabas Health Receptionist in Somerville, New Jersey
ReceptionistReq #:0000190210
Category:Clerical / Administrative Support
Status:Full-Time
Shift:Day
Facility:RWJ Somerset
Department:Radiation Oncology
Location:
RWJUH Somerset, 110 Rehill Ave, Somerville, NJ 08876
Job Overview:
Maintains high standards on a daily basis as they pertain to customer service within the Radiation Oncology department.
Qualifications:
Preferred:
High School diploma
1-2 years of experience in similar position/customer service role, preferably in a hospital
Candidate will possess excellent communication and customer service skills, computer literacy and ability to multitask in a fast-paced environment
Scheduling Requirements:
Day Shift
Full-Time
Essential Functions:
Answers telephone by third ring
Politely asks callers to hold when necessary
Demonstrates telephone courtesy and positive guest relations skills
Tracks all calls to assigned modality by utilizing a call log for all incoming and outgoing assistance calls
Consistently uses language skills to convey a clear message with a positive and supportive attitude
Complies with HIPAA regulations regarding patient confidentiality and Protected Health Information
Provides assistance to technologists
Tracks exams and updating patient information in Radiology Information System
Schedules patients
Assists staff by locating and retrieving patient images and reports both internally and externally
Answer routine questions from staff physicians and radiologists
Communicating with internal and external scheduling departments
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
RWJBarnabas Health is an Equal Opportunity Employer