Job Information
Rowan University Program Coordinator - Community Service Learning and Leadership, Department of Family Medicine, Rowan-Virtua SOM (Stratford, NJ) in Stratford, New Jersey
SUMMARY
Performs a wide variety of administrative and support services within the Department of Family Medicine. Serves as key support staff for the longitudinal Community Service Learning and Leadership Course and the AHEC Scholars Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Community Service Learning and Leadership course-related duties:
Serves as the main point of contact for pre-clerkship CSLL students.
Handles & resolves student complaints in a timely manner
Records necessary details of student inquiries, comments and complaints as well as actions taken to address them.
Directs requests to the appropriate resource.
Maintains essential records, calendars & software for the pre-Clerkship CSLL course.
Regular updates and maintenance of the Canvas pages and google drives
Records all course data and presents at retreats to inform continuous improvement efforts and innovation
Maintains ExamSoft assignments, One45 send outs, Qualtrics/google form surveys, Echo360 recordings
Manages student grades in a timely and accurate manner, including coordinating and tracking student remediation.
Supports the Course Director in development of the annual course schedule:
Communicates all schedule needs/requests to Academic Affairs + students
Provides logistical support for schedule development i.e. room reservations, Webex creation
Confirms lectures with faculty
Serves as primary point of contact for all faculty, guest lectures, and panelists
Compiles all lecture materials and recordings and distributes to students and faculty
Provides support for IPE event
Provides administrative support for the CSLL director.
AHEC Scholars Program related duties:
Oversees AHEC Scholars Recruitment and Retention
Contact person for recruitment and retention activities and tables at partner orientation fairs and works with AHEC HRSA Advisory Committee to recruit students.
Creates promotional recruitment materials.
Onboards, mentors, and serves as the main point of contact for two cohorts of scholars throughout the academic year.
In conjunction with the AHEC Scholars Director, monitors and updates the AHEC Scholars curriculum to be in line with current trending topics and HRSA priority areas.
Maintains AHEC Scholars Canvas Page
Coordinates the program calendar of events
Reviews and updates didactic learning for relevance
When necessary, facilitate live scholars' content.
Works with Program Evaluator to:
Ensure scholars grant deliverables are being fully met
Identify areas of growth for Scholars Programming
Supports AHEC Scholars Director in identifying and cultivating relationships with community partners that can provide meaningful academic and experiential learning opportunities.
Drives any necessary MOU processes to onboard new community partners
Orchestrates community learning opportunities with scholars and established partners
Regularly evaluates partner relationships for use and effectiveness
Meets with AHEC Centers routinely to ensure active involvement in Scholars Programming.
Attend monthly AHEC meetings.
Provides cross coverage to other academic roles as needed, including but not limited to exam proctoring and day of logistical support for UME courses.
Assists with special departmental projects and events as needed.
Understands and adheres to Rowan’s compliance standards as they appear in Rowan’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
Keeps abreast of all federal, state and Rowan regulations, laws and policies as they presently exist and as they change or are modified.
Performs other related duties as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to function effectively in a team environment.
Effective oral and written communication skills.
Ability to think independently.
Ability to analyze and solve complex problems.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree, plus two (2) years of progressively more responsible professional and/or administrative experience in either the public or private sector, required.
Proficient in Microsoft Office and able to quickly learn and adapt to various software applications.
NOTES:
Only completed, online applications submitted on or before the deadline will be considered.
Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.