Job Information
Genesis Corp Collision Repair Facility Program Administrator in Strongsville, Ohio
Genesis10 is seeking a Collision Repair Facility Program Administrator for a 12-month remote contract position with a leading client in Strongsville, OH. This position can be 100% remote. Compensation: $33.65 per hour W2. Job Description: The primary focus for this resource will be to oversee and administer the Audi Authorized or VW Certified Collision Program in accordance with the processes that have already been established by Audi or VW. A secondary focus will be to update the program administration functions to better respond to the planned growth of the program and network of shops. Job Duties: Learn the role of the current Program Manager and Director and establish a transition of duties to the Program Administrator. Administer the process of authorizing independent and dealer owned repair facilities to become Audi Authorized Repair Centers under the program requirements. Serve as the primary interface for Collision Centers going through the authorization process. Hold Collision Centers accountable for meeting milestones and deadlines in the process. Coordinate the roles of other 3rd party suppliers as they pertain to the certification and training process. Maintain the portfolio of materials and tools necessary to support the program. Update materials and tools as needed to support the evolution of the program. Includes but not limited to: Equipment and Tooling Self-Assessment Network Reporting and Audit Reporting and dissemination as necessary Process Flow Chart Service Process Guide Vehicle Tracker Tow Notifications Learning Management System (Course Scheduling) for Audi Instructor led classes Identify opportunities to improve and enhance the program and lead the activities for implementation. Produce tracking and status reports for distribution to the program stakeholders. Serve as the central contact for OEM, Dealers and Authorized Repair Centers concerning the programs. Operate as a program liaison between Authorized Repair Centers, 3rd party suppliers, After Sales personnel, other Audi or VW departments, and the Audi or VW Program Manager/ Director. Update, maintain, and track the department's budget and expenses Initiate the Purchasing Process through the internal purchasing portal Analytics of business trends based on the Collision Repair Network (CRN Dashboard) Support the Audi Certified Trainers Requirements: Must have a strong overall sense of business analytics Bachelor's degree in Marketing, Business Management or related field experience preferred Experience working in a project-oriented environment Experience and/or familiarity with the automotive retail industry and knowledge of the collision industry preferred Ability to achieve results in a matrix organization, by leveraging shared resources Highly detailed with superior attention to quality of work Must possess a strong customer orientation Must be highly organized and able to manage a multi-faceted action plan Highly efficient in Microsoft Word, Excel, Tableau, PowerPoint, InDesign, and other Web based applications Able to construct PowerPoint files and deliver high-impact presentations Must possess superior written and verbal business communication skills Genesis10 - Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers