Job Information
ABM Industries Billing Specialist I in Sugar Land, Texas
Overview
Job Description : The Billing Specialist I is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed. This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.
Job Duties:
Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to:
Entry level biller : Tag or Fixed-Fee bill types
Generate invoices from our work order system or from BUS (Billing Utility System)
Review invoices for accuracy and process invoices in designated ERP system
Delivery of invoices to client via email, portal upload, or snail mail
Process credit memos and/or credit & rebills as required for invoice revisions
· Effectively communicate with Operations with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients
Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies
Retrieve various billing documents & support needed for quarterly audits
Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team
Ad-hoc projects, as needed
Minimum Requirements
High School Diploma or equivalent GED required; Associate’s degree or above preferred, but not required
Minimum 2 years of experience in Billing or Accounting related position, or intern to 1 year experience and recent college graduate with a focus on Accounting, Finance or Business
Experience with Audit, SOX and Compliance requirements is a plus
Experience with invoice delivery via customer web portal is a plus
Experience with large ERP systems, preferred JDE and Oracle Financials
Excellent oral and written communication skills
Strong sense of urgency for addressing internal and external customer needs
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)
REQNUMBER: 106311
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.