Job Information
Amazon Program Manager, NA RME Strategy in Sumner, Washington
Description
The North America Reliability and Maintenance Engineering (RME) Strategy team is the central arm for the NA RME field as it pertains to organizational, business, provider, and talent strategy programs. Our team partners with business leaders such as Sr Managers, Directors and key stakeholders (ER, PxT, TA, Compensation, Central RME and Finance) to drive programmatic improvement in the areas of labor costs, business readiness, and organizational goals.
Key job responsibilities
• Lead programs focused on organization design, alignment, and pathway management.
• Work directly with external providers, customers, and partner teams to craft and deliver scalable programs.
• Partner with other program managers to secure resources, scope efforts, set program priorities, establish milestones, and drive delivery for leadership development programs.
• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.
• Influence design and development of programs starting with the voice of the customer and working backwards
• Work with program managers and business leaders to communicate and impact critical business initiatives.
• Develop, implement, and govern KPI reporting for Talent Architecture & Pathway programs, providing visibility to key milestones, and performance of programs using this data to drive/influence business decisions.
• Own and deliver program communication and accelerates progress by driving crisp and timely decisions,
• Apply process improvement methodologies to improve existing programs and partners with the Talent Architecture & Pathways (TAP) Sr Manager in establishing new programs to support the RME global organization.
Basic Qualifications
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.