Job Information
Texas State Job Bank Patient Access Representative - Full time in Vernon, Texas
Patient Access Representative - Full time
[Full Time]{.small}
Vernon, TX
[Posted: 05-Nov-24]{.small}
Summary:
Wilbarger General Hospital, Vernon, Texas has a Full-time opportunity for a Patient Access Representative in our Business Office department. Incomplete applications will not be considered.
Description:
Patient Access Representative - Full time
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Job Summary:At Wilbarger Hospital, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput.
Qualified candidates will demonstrate excellent communication sills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs to making decisions based on ethical principles and adhering to our high standard of excellence.
The Patient Access Representative assigned to the front Business Office interviews patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at WGH to ensure the Patient Billing Department can bill timely and correctly for the services rendered at WGH. Communicates with privately paying patients about service charges and assists patients with payment arrangements. Collects copays. coinsurancem, and other monies that may be owed by patients. Collects appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/ or other agencies.
The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres to strict rules of confidentiality, department, and organization's policies and procedures.
Job Qualifications:
- Excellent verbal and written communication, computing and multi-tasking skills.
- Candidate must demonstrate experience and expertise in speaking with patients, customers, and representatives who are under stress (such as sick patients and their distressed family members.
- Education: High School graduate or equivalent.
- Licensure, Registry, or Certifications: BLS required. CPI required. Training can be provided if needed.
- Technical training: Office equipment and computer training desirable.
Title:
Patient Access Rep
Branch:
Wilbarger General Hospital
Department:
Revenue Cycle
Level:
Entry
Type:
Employee
Employment Status:
Full Time
Wage Type:
Hourly
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