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Progress Software Corporation Renewal Account Manager - German speaking in United States

Renewal Account Manager - German speaking

Sales Hybrid Remote , Sofia, Bulgaria

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We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.   We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aRenewals Account Manager with Germanfor our INFRA product division and help us do what we do best: propelling business forward.    We are seeking a highly motivated and experienced Sales Account Manager fluent in German with proven success in both new business development and customer retention. The ideal candidate will be responsible for driving revenue growth through effective sales strategies, building, and maintaining strong customer relationships, and meeting or exceeding sales targets.Please note that the role will be mainly on-site in the first few months during the onboarding.

In this role, you will:

Customer Retention:

  • Build and nurture strong relationships with existing clients to ensure customer satisfaction and loyalty

  • Proactively address customer concerns, provide solutions, and collaborate with cross-functional teams to meet client needs

  • Execute retention strategies to minimize customer churn and increase customer lifetime value

Sales Presentations and Demonstrations:

  • Conduct product/service presentations and demonstrations to showcase features, benefits, and value propositions to potential clients along with a Pre-Sales engineer

  • Effectively communicate the unique selling points of our offerings and tailor presentations to address specific client needs

Sales Forecasting and Reporting:

  • Provide accurate and timely sales forecasts, reports, and updates to management

  • Utilize CRM tools to track and manage customer interactions, sales activities, and pipeline progression

Collaboration and Teamwork:

  • Collaborate with marketing, customer support, and other departments to ensure a seamless customer experience

  • Share insights and feedback with the team to enhance overall sales and customer retention strategies

Your background:

  • Fluent in both written and verbal in German

  • Solid sales experience, with a focus on both new business development and retention

  • Proven track record of meeting or exceeding sales targets in a similar role

  • Outstanding time-management skills

  • Excellent communication and interpersonal skills

  • Strong negotiation and closing skills

  • Willing to travel on adhoc basis to customer and channel engagements, support tradeshows, events, and companywide activities

  • Familiarity with CRM tools and sales software

  • Ability to work independently and as part of a team

  • Results-driven with a customer-centric approach

Additionally, it would be beneficial if you have:

New Business Development:

  • Identify and qualify new business opportunities through prospecting, lead generation, and market research

  • Conduct outbound calls and emails to prospective clients, showcasing the value proposition of our products/services

  • Develop and maintain a robust sales pipeline to ensure consistent achievement of new business targets

  • Network, build relationships and collaborate within a 2-Tier Distribution partner ecosystem

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

Compensation:

  • Generous remuneration package

  • Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health

  • 30 days paid annual vacation

  • An extra day off for your birthday

  • 2 additional days off for volunteering

  • Premium healthcare and dental care coverage

  • Additional pension insurance

  • Well-equipped gym on-site

  • Co-funded Multisport card

  • Daycare Center for your little ones onsite

  • Flexible working hours and the opportunity to work from home.

  • Free underground parking with a designated space for bikes and electric scooters

Apply now!

#LI-DG1#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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