Job Information
Progress Software Corporation Renewal Account Manager - German speaking in United States
Renewal Account Manager - German speaking
Sales Hybrid Remote , Sofia, Bulgaria
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We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aRenewals Account Manager with Germanfor our INFRA product division and help us do what we do best: propelling business forward. We are seeking a highly motivated and experienced Sales Account Manager fluent in German with proven success in both new business development and customer retention. The ideal candidate will be responsible for driving revenue growth through effective sales strategies, building, and maintaining strong customer relationships, and meeting or exceeding sales targets.Please note that the role will be mainly on-site in the first few months during the onboarding.
In this role, you will:
Customer Retention:
Build and nurture strong relationships with existing clients to ensure customer satisfaction and loyalty
Proactively address customer concerns, provide solutions, and collaborate with cross-functional teams to meet client needs
Execute retention strategies to minimize customer churn and increase customer lifetime value
Sales Presentations and Demonstrations:
Conduct product/service presentations and demonstrations to showcase features, benefits, and value propositions to potential clients along with a Pre-Sales engineer
Effectively communicate the unique selling points of our offerings and tailor presentations to address specific client needs
Sales Forecasting and Reporting:
Provide accurate and timely sales forecasts, reports, and updates to management
Utilize CRM tools to track and manage customer interactions, sales activities, and pipeline progression
Collaboration and Teamwork:
Collaborate with marketing, customer support, and other departments to ensure a seamless customer experience
Share insights and feedback with the team to enhance overall sales and customer retention strategies
Your background:
Fluent in both written and verbal in German
Solid sales experience, with a focus on both new business development and retention
Proven track record of meeting or exceeding sales targets in a similar role
Outstanding time-management skills
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Willing to travel on adhoc basis to customer and channel engagements, support tradeshows, events, and companywide activities
Familiarity with CRM tools and sales software
Ability to work independently and as part of a team
Results-driven with a customer-centric approach
Additionally, it would be beneficial if you have:
New Business Development:
Identify and qualify new business opportunities through prospecting, lead generation, and market research
Conduct outbound calls and emails to prospective clients, showcasing the value proposition of our products/services
Develop and maintain a robust sales pipeline to ensure consistent achievement of new business targets
Network, build relationships and collaborate within a 2-Tier Distribution partner ecosystem
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation:
Generous remuneration package
Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site
Co-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and the opportunity to work from home.
Free underground parking with a designated space for bikes and electric scooters
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!