Job Information
Huckberry Retail Store Operations Manager in Washington, District Of Columbia
Huckberry is seeking an experienced and strategic Retail Store Operations Manager to lead our retail team and drive the operational success of our flagship Georgetown location, opening in Summer 2025. This pivotal role offers the opportunity to shape the customer experience, own critical store operations, and contribute to the success of our first brick-and-mortar store. We're looking for a passionate individual who embodies the Huckberry spirit, possesses strong leadership skills, and has a proven track record of successful management in a dynamic retail setting.
Reporting to the General Manager, you will assist in general management responsibilities while taking ownership of core store operational functions. You will focus on enhancing efficiency, customer satisfaction, and overall business performance. This role offers significant growth potential and the chance to build a thriving community of Huckberry enthusiasts.
Responsibilities
Lead and optimize inventory management processes, including receiving, stock replenishment, maintaining accurate inventory levels, and optimizing stock flow
Oversee and manage POS system operations, ensuring efficient transaction processing, troubleshooting issues, and maintaining system integrity
Generate and analyze sales reports, inventory reports, and other key performance indicators to identify trends, opportunities, and areas for improvement
Assist in leading, coaching, and motivating the retail team to deliver exceptional customer service and achieve sales goals
Ensure a consistently high-quality customer experience that embodies the Huckberry brand and fosters customer loyalty
Assist in maintaining and executing visual merchandising standards to create an engaging and inspiring store environment
Assist in driving sales performance by providing excellent product knowledge and personalized customer recommendations
Support the General Manager in implementing and maintaining retail processes and standards
Assist in the planning and execution of in-store events and promotions
Maintain open communication with the General Manager and HQ team to ensure alignment on store initiatives and promotions
Address customer inquiries and resolve issues effectively and efficiently
Requirements
3+ years of experience in a retail sales store operations role preferred
A passion for the outdoors, adventure, and the Huckberry brand
Excellent communication and interpersonal skills
A strong work ethic and a positive attitude
Ability to work independently and as part of a team
Ability to stand for extended periods and lift moderate weight
Interest in menswear and lifestyle brands
Benefits
Medical, Dental, Vision benefits
401(k) and employer match
WFH flexibility
Sabbatical Leave
Mental health resources
Paid Parental Leave
Paid Time Off & Paid Sick Leave
Volunteer Time Off
Generous employee discount
$60-70k base salary + bonus opportunities
Company Description
Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.
Want to get to know us better? Check out our:
Journal: http://huckberry.com/blog
Youtube: https://www.youtube.com/@Huckberryco
Instagram: http://instagram.com/huckberry
X: https://x.com/Huckberry (https://twitter.com/Huckberry)
Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.
Notice to California Job Applicants (https://privacy.huckberry.com/job-applicant-privacy-notice)