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This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1353885

Position Title: Family Resource Specialist

**Schedule: Monday through Friday - 8:00 am to 4:30 pm

**Pay Rate: \$21.00 per hour

POSITION PURPOSE -

The Family ResourceSpecialist(FRS)is a key member of Goodwill of Delaware & Delaware Countys workforce development team. TheFRSis responsible forproviding comprehensive case management servicestoindividuals who are experiencing barriers to employment. TheFRSsupports individualsto becomeeconomically self-sufficient by removing barriers to long-term workforce attachment through case management and financial coaching.TheFRSactively participates in initiatives that showcase the positive impact of Goodwills workforce development programs and ensures that all position responsibilities are carried out in a manner that support Goodwills mission and make a positive difference in the community. This position serves as a member of the Management Support Team.

ESSENTIAL FUNCTIONS -

• Conducts comprehensive assessments to determine participant needs and barriers to self-sufficiency.
• Provides individual case management services at least twice per month to support participants in achieving self-sufficiency.
• Provides individual financial coaching to support participants in increasing income, improving credit, and establishing savings.
• Offers job readiness counselling to support successful job attainment and retention.
• Connects participants to employment, training, and/or educational opportunities, both internally and externally, to support career pathway goals.
• Connects participants to community resources for barrier remediation and support services.
• Contributes to retention of employment through ongoing career counseling/coaching and follow-up services.
• Works cooperatively with community partners, funders, and natural supports to develop appropriate service plans for persons served.
• Promotes self-reliance and self-sufficiency of persons served through the development of individualized service plans that are based on vocational interest, skills, strengths, and assessed needs.
• Works cooperatively withinternal Goodwillbusiness units to establish supportive environments and inclusion standards for persons served.
• Works cooperatively with allinternal and externalstakeholders to provide quality service and ensure maximum participant satisfaction.
• Provides Goodwill team members with support services offered through the Family Strengthening program.
• Maintains case records, written reports, and ongoing communication with referring organizations, regulatory agencies, and community partners.
• Documents all services provided and enters relevant data intoCaseWorthy, and other required data systems in a timely manner.
• Ensures the accuracy and integrity of all data entered in various data systems.
• Maintains strict confidentiality of all sensitive information including but not limited to program information.
• Achieves exceptional program outcomes based on established quality standards and those set by funders.
• Serves as a role model for job readiness and professional work environment behaviors.
• Assists the organization in maintaining compliance with appropriate standards, including those established by CARF, as well as with federal, state, and local regulations.
• Works to advance the organizations mission and achieves departmental goals for persons served, placed, and trained, in addition to any other objectives set forth as necessary.
• Performs other duties as assigned.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing he essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to mechanical parts.The noise level in the work environment is usually moderate.